Safeguarding - Home page

What to do if you are worried about a child

You can refer to Stoke-on-Trent Children and Families Services Integrated Front Door through an online portal.

• For Information and Advice Request Information for a Child
• Refer to the Integrated Front Door for a Service Request early help / children's social care

The phoneline remains open for URGENT REFERRALS – Tel: 01782 235100 (Monday - Thursday 8.30am – 5pm, Friday 8.30am – 4.30pm)

For ALL referrals outside of office hours, at weekends or a bank holiday, please contact the Emergency Duty Team (EDT) – Tel: 01782 234234

If a child is at immediate and serious risk, call 999